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Standard Bank
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Project 1: Human Capital Africa Regions Blueprint Project

Details: The human Capital (HC) Function is geographically distributed across 18 Africa Regions countries. The project purpose was to design a blueprint for small, medium and large countries. Group HC processes were used to perform capacity modelling in the pilot countries of Botswana, Mozambique, Nigeria and Kenia. Key focus areas included:

  • Alignment between the Business Lines - , Country - and Human. Capital Strategies
  • Standardisation of HC processes, structures and roles across the different countries
  • Criteria developed for tiers of country 
  • Capacity Modelling to determine the number of Fixed Term Employees (FTEs) required per process
  • Job descriptions developed and graded
  • Implementation and transition plans per country

Project 2: Cash Shared Services Project

Details: The design of the Cash Shared Services Function to provide cash management services to clients.Key focus areas included:

  • Design principles to guide the design
  • Visual Business Model canvas to confirm the value proposition and strategic intent
  • Conceptual Design
  • Business Process Optimisation
  • Cash Shared Services Delivery Model
  • Capacity Modelling
  • Detailed Design Structures
  • Standardised Job Descriptions
  • Job Families and Career Paths

Project 3: Learning & Development OD Project

The design of the Learning & Development Function to deliver optimal services to all Business Lines and Corporate Functions across all countries. Key focus areas included:

  • Design Principles to guide the design
  • Visual Business Model canvas to confirm the value proposition and strategic intent
  • Learning & Development Value Chain
  • Conceptual Design
  • Business Process Optimisation
  • Delivery Model
  • Capacity Modelling to determine the number of resources required
  • L & D Job Family
  • Standardised Job Descriptions
  • Career Paths

Project 4: Organisational Effectiveness OD Project

Providing subject matter expertise to establish and develop the Organisation Effectiveness Function. Key focus areas included:

  • Develop the Standard Bank Competency Library
  • Develop the OD Tools & Templates to be used for all OD projects across the Bank (Project Charter; AS IS Assessment: STAR Model; AS IS assessment: Nine factor Analysis; AS IS Assessment: GAP Analysis)
  • Visual Business Model Canvas
  • Design Principles
  • Conceptual Design
  • Process Mapping
  • Capacity Modelling
  • Detailed Design
  • RACI 
  • Job Impact Assessment

Project 5: Mozambique Operations OD Project

The Operations Function embarked on an end-to-end exercise to align the business processes to the Operations Africa Target Operating Model. Key objectives included:

  • To improve labour productivity
  • To streamline systems and processes
  • To improve service delivery through removal of duplication of tasks, clarity of roles and accountabilities as well as implementation of enhanced systems
  • To ensure overall cost optimisation
  • To ensure fit for purpose structures
  • To ensure headcount optimisation
  • To achieve job grading alignment
  • To ensure well designed customer centric process flows



Capitec Bank
Dedicated ringfenced change management interventions
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Project: Capitec Human Resources

Details: Design and implementation of a new HR operating model together with detailed capacity modelling (FTE calculation) and detailed reporting structures


Project: Capitec Financial Management

Details: Development and implementation of a shared services capability for this department, inclusive of detailed capacity modelling (FTE calculation) and new reporting structures


Project: Capitec Business Support

Details: Determination of new resource requirements after SAP implementation, with a new operating model and detailed reporting structures

Shoprite
Dedicated ringfenced change management interventions
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Project: COR3 OD support & optimisation

Project Description: Building new organisational capabilities required to sustain a big ERP implementation. We collaborated closely with identified business owners to develop a new organisation around master data, as well as providing consulting support to build a new category management capability within the Shoprite Group


Project: Foods Buying Optimisation

Project Description: Optimising the Foods Buying organisation by focusing on key promises over the next two years, and identifying and design structures and requirements to realise those promises


Project: Shoprite Group Learning & Development Optimisation

Project Description: Supporting the Group Learning & Development Manager  to design a new operating model for learning & development, inclusive of capacity modelling, detailed reporting structures, clear roles & responsibilities as well as formalised decision-frameworks and meeting cadences


Project Name: Projects Training 

Project Description: Determining resource requirements (FTE) to build an internal project training capability for Shoprite, with a proposed operating model and detailed reporting structure 


Project Name: Project Digital Transformation OD support

Project Description: Providing organisation design consulting support to the Digital Transformation project team


Project Name: Project Fox - Commercial Foods Buying Capability Development

Project Description: Designing and building a new commercial Foods Buying capability in support of the bigger Digital Transformation drive


Project Name: Group OCM (change management) capability development

Project Description: Designing a proposed organisation effectiveness and OCM capability for Shoprite

SACMA
Dedicated ringfenced change management interventions
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Project Name: Strategy Facilitation 

Project Description: Facilitated the SA Colliery Managers' Association (SACMA) strategy 2020:

  • Strategic Imperatives and Expectations
  • Strategic Analysis
  • Strategic Formulation:
    • Strategic Intent
    • Focus Areas
    • Clarifying definitions & objectives
    • Initiatives/Action Plans
    • Code of Conduct
    • Structure Redefined
  • Strategic Implementation
  • Strategic Communication
    • Stakeholder Engagement Plan
    • Strategy Communication Plan
  • Strategic Governance
  • Budgeting


Bevcan
Dedicated ringfenced change management interventions
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Project 1: Facilitation of Bevcan Nampak Strategy 2016 -2019

Key focus areas was strategic imperatives  and expectations, Strategy Analysis; Strategic Formulation (Strategic Intent, Focus Areas, Clarifying definitions and objectives, Initiatives and Action Plans, Code of Conduct, Structure Redefined); Strategy Implementation; Strategy Communication; Strategy Governance ; Budgeting

Project 2: Leadership Circle Assessments

Conducted Leadership Circle Assessments for the top 70 leaders within BevCan Nampak in South Africa (Rosslyn, Springs and Cape Town), Angola and Nigeria. 

Detail:

  • The Leadership Circle Assessment Profile dimensions are highly correlated to a measure of leadership effectiveness
  • The Leadership Circle Assessment comprises of 16 key competencies that significantly enhances leadership effectiveness
  • Individual development plans were developed based on the individual feedback

Project 3 Service Quality Assessment

Conducted a service quality assessment for Bevcan Nampak. Conducted one-on-one interviews and focus groups with approximately 50 key clients to obtain qualitative and quantitative feedback on service quality

Detail:

  • Identified and customised a suitable service quality assessment instrument
  • Identified the key client to be included in the service quality assessment
  • Conducted one-on-one interviews and focus group discussions to obtain feedback on service quality
  • Performed statistical analysis
  • Identified key focus areas and actions to be addressed to improve service quality

Project 4: Leadership Development

Developed the Bevcan Handbook of Success with specific focus on individual, team and organisational development. 

Details:

  • Identified the key behavioural, technical and leadership competencies to be a successful leader within Bevcan Nampak
  • Developed behavioural descriptions for each competency in terms of blue sky behaviours vs red flag behaviours
  • Conducted psychometric assessments for approximately 50 high potential candidates, bursary students and unit managers
  • Conducted line manager interviews
  • Provided individual feedback to each candidate
  • Assisted each candidate to complete an individual development plan

Project 5: Bevcan High Performance Culture Booklet

Developed the Bevcan High Performance Culture Booklet which was rolled out throughout Bevcan Nampak organisation in South Africa (Rosslyn, Springs and Cape Town), Angola and Nigeria

Details:

  • Message from the Executive
  • The Strategic Context
  • The Bevcan Nampak Strategic Building Blocks
  • Bevcan Nampak Values and Culture Defined
  • The Link between Values and a High Performance Culture
  • The High Performance Culture Indicators defined
  • Graphic Designer assisted to develop a very professional booklet which was printed in Cape Town and handed out to each and every Bevcan Nampak Employee


Harmony
Dedicated ringfenced change management interventions
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Project 1: The Harmony Psychology of Safety Programme

Implementing the Psychology of Safety Programme at all Harmony Operations (mines & plants)

Details: 

  • Conduct Psychology of safety behavioural assessments
  • Identify the key issues to be addressed from a technical perspective and a people perspective
  • Assess the correlation between leadership, workforce engagement and the impact on safe behaviour 
  • Conduct psychometric assessments for the senior leadership teams at each of the operations (mines & plants)
  • Provide individual and team feedback sessions
  • Complete development plans

Project 2: Risk Propensity Assessments

Assess the decision-making behaviour of Harmony employees, where risky decisions can endanger the lives of other employees

Details: 

  • Assess risk seeking decision-making behaviour which occurs when an individual is confronted with a risky situation and displays a tendency to overestimate the probability of gain relative to the probability of loss
  • Assess risk averse decision-making behaviour which occurs when an individual is confronted with a risky situation and displays a tendency to overestimate the probability of loss relative to the probability of gain
  • Consolidate the results and provide feedback to key stakeholders
  • Identify key actions to be adressen per operation 
Sasol
Dedicated ringfenced change management interventions
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Project Phoenix Sasol Operating Model

Project Description: Contracted through MAC Consulting, we played a key part in the organisation design of Secunda Chemicals Operations (SCO), merging three operating plants into one organisation.


Sasol Project Global Learning

Project Description: Designed & implemented a learning function for Sasol  from a fragmented AS IS to a consolidated, integrated and optimised TO BE organisation


Sasol Project Talentgro

Accountable for the change management delivery of one of the key strategic projects at the time, by fast-tracking key skills and technical competence required to realise the Sasol strategy


Sasol Project Functional Excellence

Representing the Sasol Learning Function on this project


Project STAR (Sasolburg Total Asset Reliability) 

Project Description: Responsible for the change management strategy development and implementation for this project


 

Michael & Susan Dell Foundation
Dedicated ringfenced change management interventions
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Project 1: Capacity Modelling

Conducted Capacity Modelling for the Dell Young Leaders and Sikelela Scholars Programmes

Details: 

  • Completed a Visual Business Model for the Dell Young Leaders and Sikelela Scholars Programmes
  • Developed a Value Chain for the Dell Young Leaders and Sikelela Scholars Programmes
  • Conducted interviews with key stakeholders to collate volumetric information
  • Performed statistical analysis and modelling
  • Presented the Capacity Modelling to the Senior Executives
  • Developed a recommended structure based on the Capacity Modelling results
  • Review job descriptions with a view to updating and redefining, where necessary
  • Developed a high level (indicative) Business Case
CANI
Dedicated ringfenced change management interventions
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Project name: CANI organisation design

Project description: Close collaboration with this biscuit and bakery owner to design a new operating model, determining the resource. requirements, proposing a new organisation structure and proposing a decision-making framework with identified required leadership behaviours and an embedding strategy to sustain the proposed design

SA Cities Network
Dedicated ringfenced change management interventions
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Project 1: Organisation Design

Provided organisation design projects to the Financial and Corporate Services Division, the Programmes Function, as well as the Governance & Communications Function.

Details:

  • Completed the Visual Business Model canvas to formulate the value proposition
  • mapping of key business processes
  • Completed a RACI per process
  • Performed capacity modelling to determine the number of resources (FTE's) required per process and per Function
  • Developed a detailed design structure 

Project 2: Human Capital Policies Reviews

Reviewed and updated the Human capital policies for the South African Cities Network

  • AIDS policy
  • Career Development policy
  • Grievance Policy
  • Internship Policy
  • Remuneration & Reward Policy
  • Disciplinary Policy
  • Smoking Policy
  • Subsistence and Travel  Policy
  • Substance Abuse Policy


Twinsaver
Dedicated ringfenced change management interventions
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Project 1: Organisation Design Project

Provided subject matter expertise with the design of a fit-for-purpose New Product Development (NPD) Process

Details:

  • Review the existing Twinsaver NPD process and associated procedures and templates
  • Developed a revised, simplified process and associated procedures and templates
  • Conducted various process workshops with process executors within Twinsaver
  • Engaged with key stakeholders in the NPD Process
  • Presented the revised NPD process for implementation
Korn Ferry
Dedicated ringfenced change management interventions
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Project 1: Job Description Writing

Providing sub-contracting services to Korn Ferry for writing job descriptions according to the HAY methodology

Details:

  • Conduct an interview with the line manager to obtain information to be included in the Job Description
  • Define the Job Purpose and Job Outputs as per the HAY methodology
  • Complete the job descriptions within the agreed timeframe
  • Submit the job descriptions on the eJobDesign system
  • Provide additional information to Korn Ferry for grading
  • Assist with the follow-up once the job description has been graded
Libstar
Dedicated ringfenced change management interventions
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Project Name: Libstar Sales organisation design

Project Details: Providing organisation design consulting support for the Sales department of the Libstar Group


Futuremedia
Dedicated ringfenced change management interventions
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Project Name: Futuremedia organisation design

Project Description: Merging four radio stations into one organisation

SA Natural Products
Dedicated ringfenced change management interventions
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Project 1: Facilitation of SA Natural Products strategy 2018 -2019 which included:

  • Strategy imperatives and expectations
  • Strategy analysis
  • Strategy formulation (intent, focus areas, clarifying definitions and objectives, initiatives and action plans, code of conduct, redefining structure)
  • Strategy implementation
  • Strategy communication
  • Strategy governance & budgeting
Educor
Dedicated ringfenced change management interventions
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Project 1: Facilitation of Educor Strategy 2018 which included:

  • Strategic Imperatives and Expectations
  • Strategic Analysis
  • Strategy Formulation (intent; focus areas; clarifying definitions and objectives, initiatives and action plans, code of conduct, structure redefined)
  • Strategy implementation
  • Strategy communication
  • strategy governance & budgeting
Montagu Foods
Dedicated ringfenced change management interventions
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Project Name: Montagu Foods Business Optimisation 

Project Description: Facilitation of Montagy Foods business optimisation strategy & design through workshop with the MD and his direct reports, as well as dedicated workshops with the Operations team

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